Accessibility

Theatr Brycheiniog is working towards becoming fully accessible, with flat access to the building through automatic doors and lift access to all floors. The auditorium has spaces for wheelchair users and there are toilet facilities for our disabled customers on every floor.

Spaces for wheelchair users in stalls and balcony (please contact Box Office to book as some aren’t available for online booking)

Level access to all public areas

Lift to all levels

Access toilets on ground and first floor

HYNT

Theatr Brycheiniog is proud to support the HYNT Scheme. Members of the scheme are able to bring a carer for free to most performances (excluding hires). HYNT believes that art and culture is for everyone and if you have an impairment or specific access requirement, going to see it should still be easy and accessible.

Register to join at hynt.co.uk. Free HYNT carer tickets are available by Box Office allocation when you present your card at point of booking, or quote your card number over the phone.

Relaxed performances 

We have a number of shows that also perform 'Relaxed Performances'. These are adaptations of the show specifically designed for anyone who may find the typical theatre experience overwhelming or who would benefit from a more relaxed environment. 

During a relaxed performance House Lights are left on low and strobe lighting may be removed. Loud noises or explosions are either taken out entirely or reduced. The audience is free to go in and out as needed and latecomer rules are relaxed. Making noise during the performance is not discouraged. There are additional staff members on hand to assist as required and the cast and crew has awareness training before the performance.

Chill-out areas are provided for anyone who may become overwhelmed by the performance. The house will open earlier to give everyone plenty of time to get to their seats. 

Theatr Brycheiniog is a Dementia Friendly Organisation and respects the needs of neuro diverse individuals.

People with a learning or physical disability, autistic spectrum condition, or sensory or communication disorder are especially welcome. 

Disabled parking 

We have a number of designated disabled parking bays available for disabled badge holders in our main car park, situated next to the theatre. Please note that parking badges must be displayed clearly.

Wheelchair and limited mobility access 

We have level access to all public areas. There is a lift to all three levels, including the Gallery and the Theatre Bar with wheelchair accessible toilets on each floor. Spaces for wheelchair users are available in both the stalls and balcony areas (please contact Box Office to book as some aren’t available for online booking). 

Assistance dogs 

We welcome all assistance dogs. Some seating in our auditorium also allows extra space for your canine companion, please ask at Box Office for more information on which seats may be most suitable. Our ground floor cafe is also dog friendly and our staff keep the water bowl topped up with fresh water and dog treats behind the counter. 

Visually or hearing impaired

We use closed captioning whenever possible. Some shows and events may also include BSL interpretation. Please visit the show listings on our website or in the brochure for more information. Theatr Brycheiniog has an infra-red induction loop system. Headsets are available from the Box Office on request.

Theatr Wildcats