The Theatr is closed until further notice, and we have also responded to the Government’s increased rules asking us all to stay at home. We will continue to remain closed and the box office is not available until restrictions can be relaxed, as this position changes we will issue a new update. We are ensuring that all Theatr staff comply with the Government’s rules and this means that it has been essential to close the telephone lines and ticketing functions, sending these staff members home.
We can, however, confirm that ALL shows and performances that were due to be hosted at Theatr Brycheiniog between 17 March and 31 May 2020 have been postponed, with new future dates agreed.
Ticket-holders’ tickets will be valid for these new dates, with the same allocated seats, or accounts can be credited for purchasing tickets for a different future performance, or if audience members cannot make the new date and they wish to be reimbursed then a refund will be provided. Once the box office reopens we will be in contact with you to arrange this. Please bear with us as we manage this, it will take us some time to process, contact and respond to each ticket booking for each show affected by these postponements.
As a Theatre Charity, along with many other charitable causes and business sectors this is a difficult and challenging time and we are incredibly grateful for any and all support, we have already received a number of donations, many messages of support and offers of help, for which we are very grateful.
If you feel able to make a donation you can do so by clicking on the link below or by exchanging tickets into a donation when the box office reopens.
The Theatr team is also working with the authorities and other charities to offer help and we will make further announcements soon.
David Wilson, Theatr Brycheiniog’s Theatre Director also issued this statement:
“I have been humbled by the outpouring of support and the generosity of our community which we have experienced in response to this evolving emergency. The Theatr Team and I are evaluating ways we can be of assistance to the authorities and our communities at this time, whilst maintaining a safe approach and complying with the instructions we receive.
I’m aware many audience members will be frustrated by our closure, but we have not forgotten about you, and as soon as it is safe to allow staff back to the building we can reopen the telephone lines and deal with any enquiries.
We are also making sure that we work with artists and the theatre sector to plan for our return, we have rescheduled ALL of the missed programme so far and when we can warmly welcome you back as audiences (at least digitally, but hopefully physically too) we will let you know.
Our thoughts are at this time with everyone. Please stay safe.”