box office
The Box Office is open from 9.30am to 5.00pm Monday to Saturday and from one hour before every performance.
telephone
01874 611622 and pay by credit/debit card
in person
at the theatre and pay by cash, cheque, or by credit/debit card
by post*
to the theatre and pay by cheque (payable to Theatr Brycheiniog) or your credit/debit card details
by fax*
on 01874 622583 and pay by credit/debit card
* Remember to include your name, address, together with the title, date and time of the performance and add 40p if you would like the tickets posted to you (or enclose an SAE).
money savers
Unless indicated otherwise, concessions are available of you are under 16, a student, a senior citizen (60 yrs+), claiming disability benefit, an Equity member or registered unwaged. Please bring proof of eligibility to the performance. Reduced rates are available at many performances when you bring a party of ten or more. For further information, please contact box office for details.
refunds & exchanges
Tickets may not be refunded unless an event is cancelled. Tickets may be exchanged for different tickets for the same show. A 2.00 fee per ticket will be charged for exchanges.
seating plan
terms and conditions
Theatr Brycheiniog is governed by the following Terms & Conditions and by purchasing tickets, you are accepting these Terms & Conditions and agreeing to be bound by them and to comply by all applicable laws and regulations.
Tickets may not be refunded unless an event is cancelled. A £2.00 fee per tickets will be charged for re-sells or exchanges.
Please note that from April 2009 on selected shows, a fee (50p) is included in the total advertised brochure price. This fee is allocated directly at point of sale and will not feature on the printed ticket. This fee will be used to support the theatre's education and outreach activity and customers may wish to make an additional contribution by way of a charitable donation.
Latecomers will only be admitted at the discretion of venue staff and at an appropriate interval.
Cameras or any other recording devices are not permitted. Any attempted use of recording devices will result in immediate removal from the theatre, forfeiture of the device and may subject you to criminal and civil liability.
All mobile phones should be switched off fully before entering the theatre.
Theatr Brycheiniog management accepts no responsibility for possessions lost or stolen on the premises.
Theatr Brycheiniog management reserve the right to make changes to these Terms & Conditions at any time without prior notice.
privacy policy
Theatr Brycheiniog respects your privacy and we protect your personal information you provide when buying tickets. The information you provide will be used only by ourselves to deliver services and to keep you informed and up-to-date with information from Theatr Brycheiniog and its presenting companies. If at any point, you wish to be removed from our database, please do not hesitate to contact us directly.
